Shipping Policy

At orvinta.top, operated by Pu Si Fu, we are committed to providing you with the best shopping experience, including a clear and efficient shipping process. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing Time

All orders are processed within 1-3 business days (Monday-Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

Shipping Methods & Estimated Delivery

We offer various shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5-10 business days after processing.
  • Expedited Shipping: Estimated delivery within 3-5 business days after processing. (Availability may vary by product and destination.)

Please note that these are estimated delivery times. Actual delivery times may vary due to factors beyond our control, such as carrier delays, customs processing, or unforeseen circumstances.

Shipping Costs

  • Free Standard Shipping: We offer free standard shipping on all orders totaling $50.00 USD or more (after any discounts and before taxes).
  • Orders Under $50.00 USD: A flat rate shipping fee of $5.99 USD will be applied for standard shipping.
  • Expedited Shipping: Costs for expedited shipping will be calculated at checkout based on your order’s weight, dimensions, and destination.

International Shipping

We proudly ship to the United States (US) and European Union (EU) countries. Please note the following for international orders:

  • Customs Duties and Taxes: International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are typically not included in the item price or shipping cost and are the responsibility of the recipient. Please check with your local customs office for more information regarding potential charges.
  • Delivery Times: International delivery times can vary significantly depending on the destination and customs processing. Estimated delivery times will be provided at checkout.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track the status of your package directly on the carrier’s website.

Important Notes

  • We are not responsible for delays caused by shipping carriers, weather, or customs clearance.
  • Please ensure your shipping address is accurate and complete to avoid delays or lost packages. We are not responsible for orders shipped to incorrectly provided addresses.
  • If your package is lost or stolen after being marked as delivered, please contact the shipping carrier directly to file a claim. We will do our best to assist you with this process.

Contact Information

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us:

  • Email: [email protected]
  • Phone: 415-307-5681
  • Company Name: Pu Si Fu
  • Company Address: 4801 Ingram Road, SAN FRANCISCO, CA, US

Thank you for shopping with orvinta.top!

Last Updated: October 26, 2023